Here are the answers to some of the most frequently asked questions about our products.
I can't open the file you sent with Adobe Reader, why?
Each product comprises several PDF files delivered as a zipped folder (a .zip file). We zipped the files as it's more convenient to deliver one file for each product, and it reduces the size of the download.
If you're using Windows, right click on the downloaded .zip file and select 'Extract All...'
A dialogue box will prompt you to select a destination for your extracted files. Click 'Browse...' and choose a suitable location. Check the box to 'Show extracted files when complete' and then click 'Extract'.
Another dialogue should open showing you the extracted PDF files in their new location.
You should see three files: the pattern instructions and two pattern files. If you intend to print the pattern on your home printer (on A4/letter sized paper), you should print the 'Print at Home Pattern' file. If you are intending to print the pattern on large format paper at a copy shop, you need the 'Print at Copy Shop Pattern' file, which is the same pattern on A0 sized pages.
I can't open the pattern files. Why not?
You need to install a PDF reader such as Adobe Reader to view and print the pattern files. You can download Adobe Reader here for free.
Which files should I print?
Each pattern has three PDF files associated with it: the pattern instructions and two pattern files.
It's up to you whether you print the instructions file to refer to while sewing; you could choose to view it on a tablet to save trees.
If you intend to print the pattern on your home printer (on A4/letter sized paper), you should print the 'Print at Home Pattern' file.
If you are intending to print the pattern on large format paper at a copy shop, you need the 'Print at Copy Shop Pattern' file, which is the same pattern on A0 sized pages.
How do I know that I printed the pattern file correctly?
It's important to get your printer settings right, so that the pattern prints without scaling.
In your 'Print' dialogue, make sure that Scaling type is set to 'None' (highlighted in the image below). If you see any option like 'Fit to page', be sure to UNCHECK it. Auto-Rotate and Auto-Centre are OK to leave checked.
Please print the first page of the pattern on its own first, to check the scaling. There is a printer test square on page 1 which measures 10 x 10cm. Measure the square on your printed test page with a ruler to check it measures 10 x 10 cm. If it does, you can continue to print the rest of the pattern with the same settings.
What's the easiest way to assemble my A4/letter-sized printed pattern?
The easiest way is to take your printed pages from your printer tray and, keeping them all the same way up, carefully cut the top and right hand (or left if you're a lefty) borders off each page. In a large, clear space (perhaps on the floor), lay out the pattern pages in order. There is a diagram of how the finished, assembled sheet should look in the instructions PDF. There are also lettered and numbered semi-circles to help. Semi-circle 'a' matches another semi-circle 'a', and semi-circle '1' matches another semi-circle '1', etc. Working across the rows, glue each page border and stick it to the corresponding next page, matching the semi-circles exactly. Then glue the rows together in the same way.
The patterns are printed so that you can cut the pieces directly from this sheet, so there is no need to trace them unless you want to.